Questions about estimating & claims

Xactimate is the estimating platform the insurance industry relies on. A properly written, line-item Xactimate estimate documents the full scope of work with correct quantities and current regional pricing, which makes it defensible during a claim and helps ensure a fair, accurate settlement.

Both. We act as a knowledgeable resource for homeowners and contractors alike — many of whom are not fluent in policy language, construction standards, or claim documentation. We help bridge that gap with accurate estimating and professional guidance.

No. We do not take over or manage repair projects directly. We work alongside homeowners and contractors to assist with estimating, documentation, budgeting, supplements, and consulting support as needed, so you stay in control of the project.

We are Xactimate Level 2 Certified and IICRC Certified in water, fire, smoke, and odor restoration. Combined with 25+ years of experience across the insurance, construction, and estimating industries, that means your estimate is both technically accurate and standards-based.

A supplement documents additional scope or cost that was missed in the original estimate — often concealed damage, code-required items, or overlooked work discovered once a project is underway. A well-supported supplement helps recover payment for the work the repair actually requires.

Residential projects, interior and exterior losses, restoration-related damage (water, fire, smoke, and odor), and small commercial projects — for both retail and insurance-related claims and damages.

We are based in Lebanon, Ohio and serve Warren County and the Greater Cincinnati and Dayton areas, including Mason, Springboro, Middletown, and Hamilton.

Call us at 513-692-9880 or send a message through our contact page with a few details about your property and the loss. We will let you know how we can help with estimating, consulting, or supplement support.